Help centre
Frequently Asked Questions
Clear answers about working with Outright and using this website.
Services and working with us
What services does Outright provide?+
We provide accounting and bookkeeping, audit and assurance, tax and VAT support, payroll, ERP and digital solutions, business advisory, corporate finance, transformation, company formation, forensic accounting, and outsourced finance support.
Which countries do you support?+
Our current network serves clients across India, the UAE, Saudi Arabia, Oman, and Bahrain, with support for businesses operating across the wider GCC.
Do you work with small businesses?+
Yes. We work with startups, SMEs, family businesses, growing groups, and established organisations. The scope is tailored to the complexity and goals of each client.
How do I book an appointment?+
Use the Book an Appointment button on the homepage. Enter your name, company, mobile number, and subject; our team will receive the request by email and contact you.
Customer accounts and reviews
Why do I need an account to publish a review?+
Accounts help us associate each review with a genuine customer profile, prevent anonymous misuse, and allow you to update or delete your own review.
What information is required to create an account?+
You provide your name, company, occupation, phone number, email address, and password. A profile photo is optional. Authentication credentials are managed securely by Supabase Auth.
Can I publish more than one review?+
No. Each customer account can have one review. You can edit its rating or text whenever needed, or delete it.
What profile information appears publicly?+
Your name, occupation, company, profile photo, rating, and review text may appear in the testimonials section. Your email address and password are not displayed.
How do I edit or delete my review?+
Log in and use the edit or delete control on your review card. Database policies restrict those actions to the account that created the review.
Careers and CV uploads
Which CV formats can I upload?+
The careers form accepts PDF, DOC, and DOCX files up to 5 MB.
How long is my CV retained?+
Career application details and CV files are scheduled for permanent deletion 30 days after submission.
Is my CV public?+
No. CV files are stored in a private storage bucket and are used only for recruitment and talent-network consideration.
Does uploading a CV guarantee employment?+
No. A talent-network submission is an expression of interest and does not guarantee an interview, offer, or future vacancy.
Privacy and security
How are profile photos stored?+
Profile photos are stored in the dedicated avatars bucket. Upload permissions restrict customers to their own account folder.
Are passwords stored in the public profiles table?+
No. Passwords and authentication credentials are handled by Supabase Auth and are not copied into the public customer profile table.
How are contact and appointment requests delivered?+
The information you submit is sent to the configured Outright contact mailbox through our email provider so the team can respond.
How can I request access or deletion?+
Contact Outright using the details on the Contact page. We may need to verify your identity before acting on an account or personal-data request.